Today’s companies are inundated with information. Customer surveys, social media, product reviews, and forums contain treasure troves of new information.
The challenge with the sheer volume of these outlets means that a manual review is virtually impossible.
To help reclaim the value of these channels, we’ve designed NGN—a comprehensive data mining toolkit which systematically reads and organizes content around your unique goals. Whether you’re aiming to measure sentiment surrounding a new product or find common customer complaints, NGN has the power and finesse to draw your attention where it’s needed most